Front desk & scheduling
Bookings that arrive on WhatsApp and land in the calendar.
AI drafts the reply, your team confirms, and the slot is booked. Reminders go out on their own, and check-in tells the nurse the patient is here.
Tuesday 14DayWeek
Dr. CastilloDr. RuizNurse Rosa
9:0010:0011:0012:00
Luis RamírezFollow-up
María G.Checked in
Diego MéndezVaccines
Ana PérezAsthma review
Tomás R.New patient
Lucía V.Results
Vitals · MaríaNurse
Vitals · DiegoNurse
Vitals · LucíaNurse
WhatsApp · Laura
How it works
From first message to the vitals queue.
BookFrom WhatsApp, the phone or the desk. AI drafts replies for staff to send.
RemindAutomatic reminders with one-tap confirm or reschedule.
Check inInsurance verified and consent forms signed on arrival.
Hand offThe patient appears in the nurse’s vitals queue instantly.
Reminders
Fewer empty chairs, without a single phone call.
Narzim Copilot sends reminders on WhatsApp, SMS or email at the times you choose. Patients confirm or reschedule by replying, and missed visits are offered a new slot.
On bookingConfirmation with date, doctor and addressWhatsApp
2 days beforeReminder with confirm and reschedule buttonsWhatsApp · SMS
Morning ofShort reminder and what to bringWhatsApp
If missedNarzim Copilot offers the next free slotsAI Workforce
After the visitCare notes and follow-up booking linkEmail · WhatsApp
Features
Everything the front desk touches.
Multi-practitioner calendarDay and week views by doctor, room or department, with drag to reschedule.
WhatsApp bookingMessages land in the inbox next to the patient record.
AI reply draftsAIReplies drafted in the patient’s language. Staff check and send.
Insurance at check-inLocal insurers preloaded. Policy details saved to the chart.
Live queueSee who is waiting, in vitals or with the doctor, room by room.
PIN switchingShare one desk terminal without sharing a login.
Front desk questions
Yes. Share a booking link on WhatsApp, your website or social media. Bookings appear in the calendar straight away.